I had a mini-split system installed and I am very disappointed. By Noel Case 25 May 2018 In the end, the Friedrich Chill CP08G10B was too pricey to be considered for our top spot. DO NOT BUY! Travelers rated Friedrich’s PTAC quietest, in a blind comparison with four leading brands. The dependable cooling power and low noise levels attract particular attention. Original review: Dec. 2, 2020. Friedrich prides itself on manufacturing only air conditioners. And, Friedrich’s unit scored a full 15% better on sound quality. Do yourself a big favor and choose another brand. Their wide selection of PTAC units receives plenty of praise from customers. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. It came with a $30 rebate offer. I spoke with George and asked to speak to his supervisor who is Jeffery **. If I didn’t hardwire these ac’s into the wall I would throw them In the trash! Had an authorized Tech service guy come in to look at them. My Account; Home / Manufacturers / Friedrich / ... PTAC Unit - 12k Friedrich PDH Series 265v Air Conditioner with Heat Pump and 3.5 kW Resistive Electric Heat . I also filed complaints with my state's Consumer Affairs Office and the Office of the Attorney General. No call back! After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. We value your privacy. Please make sure that you are posting in the form of a question. Don't bother calling as they don't answer. Use Bizrate's latest online shopping features to compare prices. Friedrich Chill CP06G10B Window Air Conditioner vs. Frigidaire 6,000 BTU Window-Mounted Room Air Conditioner. Just getting someone on the phone is impossible, every-time is over an hour hold. Purchased a Friedrich Room Air Conditioner in August. All Rights Reserved. I had to wait for 4 months. … They have given me nothing but problems. Thought I was buying a name brand in Friedrich but I am very disappointed and unhappy with the units. The ac worked for a few days only to have the same problem return. And of course, you’ll generally have to invest a little extra for options such as wireless controls, remotes, or energy-efficient functions. Engineered for quieter performance, the Friedrich PTAC features a tangential blower wheel, universal heater options, and modular component design for easier service. Three weeks later received a call from the repair shop to pick up the ac. Friedrich technical support information, product brochures and more. So again I went out of state to drop off the ac. Contacted Friedrich headquarters to no avail. FAQ. We value your privacy. It also analyzes reviews to verify trustworthiness. Sign up to receive our free weekly newsletter. Its location on this page may change next time you visit. Friedrich offers several rebate programs to help you save money on your new air conditioner. We’ll start sending you the news you need delivered straight to you. Reviewed in the United States on June 20, 2018, Perfect fit. I contacted the local Friedrich dealer (the one I purchased the unit from) and gave him the details. It came with a $30 rebate offer. Don't even bother calling them. You will find for example that LG's documentation to be extensive and Friedrich's very minimal. Engineered for quieter performance, the Friedrich PDE15K5SG 15K Electric Heat PTAC features a tangential blower wheel, universal heater options, and modular component design for easier service. Patents-pending technology uses the inverter compressor and main cooling system to optimize temperature and humidity level of incoming air. These will be my last ac purchases from them. Manufacturing focus: These units share the same specs. I filed a complaint with the BBB (there were 32 complaints about Friedrich there before mine). Buy Friedrich PDE15K5SG 14,500 BTU Cooling (1.3 Ton), 17,000 BTU Heating, 10.4 EER PTAC, 5kW Heat Strip, R-410A Refrigerant. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Very pleased so far. Due to (covid 19) every Friedrich repair shop in my area was closed, couldn't get anyone to come and check out the AC. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Why would you make a remote that only has three buttons but you can't see anything? Received air conditioner. Cord is 30 Amp. I called the rebate department in January because I had not received any rebate. 18000 btu line set. ConsumerAffairs is not a government agency. They are extremely noisy. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. 28 inch air conditioner. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 1. They have more problems with computer part than any other thing! Air conditioning units can be complicated, but Friedrich’s helpful support website offers information about each unit, how-to videos, downloadable manuals and brochures, frequently asked questions and more. Units Ready to Ship . Why can't you buy a thru the wall with just a remote? Plenty run to more than $1,000. I thought this was a top brand. Despite the fact that they are (falsely) marketed as quiet units headquarters guy told me the warranty doesn't cover noise level. I call to have assistance with setting up WiFi, which I have had no problem doing on older models. Friedrich PDE07K3SG 7K Electric Heat PTAC. Friedrich’s customer service representatives are available by phone, mail or through a contact form on their website. Cost $1500, it's silent, Efficient & perfect for 500 SF Room, only Inconvenience was very hard to have a Remote Replaced after it got damaged. See reviews below to learn more or submit your own review. I want to return this unit with full refund and find another brand! I then received a phone call that the ac would be replaced, come to the store drop off the old unit and pick up the new ac. Place where I bought it from I think is ready to get rid of dealing with Friedrich! Reviewed in the United States on January 28, 2018, Reviewed in the United States on September 12, 2018. Your rebate was approved, it's just that they are running behind." People can't figure this out! He didn't address the thermostat issue at all. Buy Friedrich PDE07K3SG KIT 7,200 BTU Cooling (0.6 Ton), 10,200 BTU Heating, 13.0 EER, 3kW Heat Strip, PTAC KIT. That said, however, the units (I have personally now installed 3 of them) are quite good. Recently installed 4 Friedrich through the wall air conditioning/heating units at over $1000 per unit. IT. Commercial grade quality PTAC utilizes a modular design that provides easy access to key components. Friedrich uses a web portal called Friedrich Link to help you manage your air conditioning units. friedrich pde12k3sg 42" packaged terminal air conditioner with 12000 btu cooling 11600 btu heating 230/208 volts 10.7 eer and diamonblue technology advanced corrosion protection in Model #: ADIB00VW14DAO Contacted Friedrich headquarters to no avail. Friedrich offers many residential air conditioning options, including window units, through-the-wall room air conditioners, ductless systems, portable units and air purifiers. Don't work. Unsubscribe at any time. Thank you, you have successfully subscribed to our newsletter! 550 sq. Find helpful customer reviews and review ratings for Friedrich PDH15K5SG PTAC Unit, 208/230V w/Heat Pump - 14,500 BTU at Amazon.com. Recently installed 4 units. An industry leader for many types of air conditioners, Friedrich features a wide selection of PTAC units of all sizes. And as you might expect, the higher the BTU output and the bigger the space the PTAC unit is designed for, the more expensive they tend to be.But there are other functions and features besides just power that can impact the price. George informed me that Jeffery's supervisor was Jackie **. Guess that isn't covered either. Because the year was up I had to go through Friedrich limited warranty. Enjoy reading our tips and recommendations. Check out Bizrate for great deals on popular brands like Amana, Friedrich and Frigidaire. Left number to call back. Friedrich FreshAire PTAC is a game-changer for being able to meet ASHRAE 62.1-2013 standards, which require bringing in a specific amount of outdoor air and providing MERV 8 filtration—something that in the past only could be achieved with much larger, more complex and expensive systems. This page works best with JavaScript. I give the units 4 stars and the documentation 1 star. After the 1st install, I no longer needed the so called installation manual(s). Guess that isn't covered either. I strongly suggest that before you purchase (if you plan to DIY) examine the installation manuals online. There's a problem loading this menu right now. Got disconnected 3 times. The two motor design and thick insulation on the inner walls reduce the indoor sound levels. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. They are clueless, don’t actively listen to what you need, and condescending. I am working with my HVAC installer to get the system replaced with another brand. Unsubscribe easily. By the 1950s, Friedrich was a leader in the commercial refrigeration industry and expanded to air conditioning units. By Noel Case 29 May 2018. Reply..."I told you, they are running behind." Innovative remote-controlling technology: This is the worst of all. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. They rather tell you the times they “called” you Back than just set up the appointment to set up my WiFi. Top subscription boxes – right to your door, Friedrich PDH15K5SG PTAC Unit, 208/230V w/Heat Pump - 14,500 BTU, See all details for Friedrich PDH15K5SG PTAC Unit, 208/230V w/Heat Pump - 14,500 BTU, © 1996-2020, Amazon.com, Inc. or its affiliates. Had an authorized Tech service guy come in to look at them. Best prices on Friedrich ptac unit in Air Conditioners. Quiet, yet powerful airflow quickly reaches all corners of the room. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. For more information about reviews on ConsumerAffairs.com please visit our I purchased a Friedrich air conditioner in November of 2019 and was promised a rebate of $40.00 within six weeks of purchase after completing the required forms with George **. Find product ratings, detailed customer experiences, comparisons, and user reviews. Tried to call Friedrich. Friedrich is a clear leader within the climate-control industry. It is now December. I contacted "support". Shop Abt for the Friedrich WallMaster 15400 BTU 9.4 EER 230V Smart Thru-The-Wall Air Conditioner - WET16A33A. I also received another email for my contact information so they can contact the vendor on my behalf to see if they can resolve the issue. Why wouldn't you make a control panel that can be seen and works with a remote if your unit is up high??? Extremely Noisy. BEWARE OF Friedrich Air Conditioner rebate promises. Our content is intended to be used for general information purposes only. I think they need a new CEO to run this company. Shopper Approved Reviews Corporate Sales Product Warranties Product Documentation and Literature Contact Us Search. THE MANUALS ARE TERRIBLE! Friedrich customer service is USELESS!! Pay the extra $$ and get Mitsubishi or Fujitsu. This company is not yet accredited. If you’re in the market for a new air conditioner, Friedrich probably has a good option for you. He didn't address the thermostat issue at all. Purchased a Friedrich Room Air Conditioner in August. Beyond so stressful trying to get any help from this company. Do not buy! Ac don’t get that cold and are so much louder than older models. Units shut off in the middle of the night without warning. Read honest and unbiased product reviews from our … Inverter compressor delivers best-in-class efficiencies with ultra-quiet operation. You can even set up your units on a schedule to automatically go on or off at set times during the week. Temperature setting unreliable. Shares. Friedrich Air Conditioners: Commercial-grade Friedrich air conditioners are the first choice for tough environments. Purchased 1st Friedrich mini split because company is based in Texas. The reviews from customers have been overwhelmingly positive. Friedrich Mini Split AC 12,000 BTU are very Good, Easy Option for Older Buildings which do not have Space for regular AC, unit with Installation completed in 1 Day. 7,200 BTU Packaged Terminal Air Conditioner with Electric Heat, 13.0 EER, 1.7 Pts/Hr Dehumidification, Dual Motors, Room Freeze Protection and 230/208 Volts 7 Reviews Limited quantities available. Friedrich PTAC units are also often praised for their rich variety of handy and efficient features. Disabling it will result in some disabled or missing features. The systems are available in cooling only or cooling and heating to fit your needs. Reviewed in the United States on January 16, 2020. Smart part is a joke! They now specialize in both residential and commercial air conditioning systems, sold at dealers nationwide. Thermostats on units are unreliable. Friedrich technical support information, product brochures and more. The remote sensor is at the ceiling??? My advice... don't buy from this company. Copyright © 2020 Consumers Unified LLC. Friedrich 14,500 BTU 10.4 EER 230V PTAC + Electric Heat Wall Air Conditioner - PDE15K5SG. ... Shopper Approved Reviews Corporate Sales Product Warranties Product Documentation and Literature ... Air Conditioner Configuration. By introducing makeup air directly into One that's too big cools so quickly that it doesn't have time to remove enough moisture, leaving you with a cold, clammy space. Window. Never heard back from Jeffery so I called back and spoke to George again and asked for Jeffery's supervisor. Product description says it comes with 20 AMP power cord. CHICAGO — There’s a lot of attention on IAQ in the HVAC industry, so Friedrich Air Conditioning Co. decided to command some of that attention to its booth at the AHR Expo, where the company unveiled its new packaged terminal air conditioner (PTAC) unit and its award-winning Variable Refrigerant Packaged (VRP) Heat Pump System. PTACUnits.com stocks a wide selection of 12000 BTU Friedrich PTAC units in a variety of configurations. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on April 2, 2019. A link has directed you to this review. The installation also costs more than just buying new air conditioners every year and is a major headache. They do not make good on them!! Read product specifications, calculate tax and shipping … How do I know I can trust these reviews about Friedrich Air Conditioner? Find the best Wall Air Conditioners and more at Abt. Well here I am again two months later with a replacement Friedrich UCT12A10A, same problem, warm air coming from the unit. Product selection: The new Friedrich FreshAire PTAC brings up to 35 CFM of conditioned, MERV 8 filtered outside air into the space. It was very easy to install and is much quieter than the Amana unit it replaced. Therefore it don't work unless you get a step stool and get above it! -- I might add that a couple of calls to customer service dept were also less than satisfactory. Unsubscribe easily. Friedrich's aw... Friedrich's FreshAire PTAC is the most advanced PTAC ever. From the dependable cooling power to the low and quiet decibel level, the reviews we found for Friedrich units have been both positive and reassuring. Check the website to see which models are currently eligible for a rebate. Friedrich PTACs are built to deliver years of reliable performance.Engineered for maximum guest comfort. I did get a reply that basically said... "Hey, we sent it to our rebate vendor (whatever that is) and they must be running behind. Product rebates: Unlike other major manufacturing companies, it does not offer other consumer appliances, instead focusing only on air conditioners in order to be an industry leader and expert. You have to stand on step stool for it to work. Constructed from the highest-quality materials and components, these air conditioners are built to exacting standards, yet among the most quiet and energy-efficient air conditioners available. I hope they stop buying from this company. $830.99. Should give you a step stool with every unit they sell. Friedrich Residential Chill CP06G10B Review The Friedrich Chill CP06G10B window air conditioner is powerful – it generates up to 6,000 British thermal units (Btu) and can cool up to 250 square feet of space. He agreed they were noisy but couldn't do anything about the noise level or the faulty thermostat. Patents-pending technology uses the inverter compressor and main cooling system to optimize temperature and humidity level of incoming air. The glaring difference is that the Frigidaire model is priced around $100 less, at around $275. Helpful website and customer service: I have been going through nothing but aggravation since I purchased a Friedrich thru the wall air conditioner (model UCT12a10a) in April 22, 2019, used it for four months, uncovered it this season only to have warm air coming from the unit. Friedrich’s FreshAire PTAC system helps achieve ASHRAE 62.1-2013 requirements, and brings up to 52 CFM of conditioned, MERV 8 filtered, outside air into the space. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. So you can see where this is going and to date, March 13, 2020, I have yet to receive the rebate that was promised to me in November 2019!! An air conditioner that's too small will struggle to cool a room. Google the company's name and add the word "complaints" or "Issues" to it. I can't get help with this brand new machine that will not run! Friedrich PTAC engineered for quieter, more reliable performance and modular component design for easier service - all from the experts. I have learned the hard way! Regardless of the brand, quality PTACs will likely start somewhere around $700. Thermostats on units are unreliable. Spoke to Friedrich hoping perhaps I could get some kind of replacement or refund and I was told my only option was to go back to the same repair shop to get it fixed. Friedrich Chill Premier. This Friedrich PTAC has excellent energy savings and an impressive performance, combined with low sound levels and more. When I spoke to Jackie, she informed me that she was not the supervisor and that I needed to speak with Jeffery. Despite the fact that they are (falsely) marketed as quiet units headquarters guy told me the warranty doesn't cover noise level. I bought 4 Friedrich air conditioners. friedrich 15 inch air conditioner. Be the first one to find this review helpful. Works great. I quickly discovered that the installation "manual" LOL was clearly not produced in the Lone Star State. Friedrich PDE07K3SG 7K Electric Heat PTAC. Yes, 12,000 BTUs. They also comment on no one can run the smart part! Jeffery promised that he would check into the matter and give me an update. Meets my expectations. It also runs considerably less time. 14,500 BTU Packaged Terminal Air Conditioner with 13,300 BTU Heat Pump, 5.0 kW Electric Heat Backup, 10.4 EER, 3.1 Pts/Hr Dehumidification and 230/208 Volts Free Delivery 7 Reviews I am DONE with Friedrich products! Friedrich PDH09K3SG PTAC Air Conditioner with Heat Pump, 9,400 BTUs Cooling and 8,300 BTUs Heating, 230/208 Volt, EER Rating of 12.1, Washable Air Filter, Room Freeze Protection, Quieter Operation, Intuitive Controls, Tamper-Resistant Grille, in White The process with Friedrich went back and forth until June when I was told my only option was to go to a repair shop they recommended that was out of state to drop off the AC. Why did I buy the next 2? You can use any Internet-connected mobile device or computer to set up an account and control your air conditioner remotely. Rebate will be sent in 4-6 weeks. Product Reviews Similar Keywords. Research every major purchase you make. Read customer reviews of the Friedrich 12,000 BTU ZoneAire Premier PTAC w/ Heat Pump. You can still see all customer reviews for the product. The Friedrich Chill CP08G10B is a well-built air conditioner that features relatively simple installation—including a slide-out chassis for a through-the-wall application—plus an oscillating fan setting to spread the “chill” more evenly. Remote is a joke. “The quality of indoor air can be two to five times … They are extremely noisy. Get buying tips about Air Conditioners delivered to your inbox. Friedrich Uni-Fit US12D10B Review The Friedrich Uni-Fit US12D10C wall air conditioner can cool a room of up to 550 square feet. Our Verdict. He agreed they were noisy but couldn't do anything about the noise level or the faulty thermostat. Break frequently and have had to be replaced countless times. Get connected with a professional near you on HomeAdvisor. 12000. friedrich 36,000 btu line set. Friedrich is an air conditioner manufacturing company with a long history of technological innovation. Rebate will be sent in 4-6 weeks. I tried to leave feedback at PC Richards where I purchased the air conditioner, I received an email in August saying my feedback cannot be published to the website. Founded in 1883, Friedrich developed one of the first food refrigeration systems. Indoor air handlers are noisy. I emailed "support". No rebate. Best Friedrich Smart Window AC. He said he would check out the BBB website and discuss it with other dealers in the area. And main cooling system to optimize temperature and humidity level of incoming air is! They “ called ” you back than just set up an account and your. Or through a Contact form on our site reviews on ConsumerAffairs.com please visit FAQ. Scored a full 15 % better on sound quality considers things like how recent review. Friedrich Chill CP08G10B was too pricey to be replaced countless times Friedrich through wall... Ratings, detailed customer experiences, comparisons, and user reviews over $ per. You click a Link, call a number or fill a form on our site detail! 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Series, and user reviews friedrich ptac reviews in the United States on September 12, 2018 “ the quality of air. Time you visit up WiFi, which I have personally now installed of... Documentation and Literature Contact Us Search appointment to set up an account and your... From Jeffery so I called the rebate department in January because I had not received any.. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions many types of conditioners... I had a mini-split system installed and I am very disappointed quietest, in a blind comparison four... Design that provides easy access to music, movies, TV shows, audio. Contact Us Search units receives plenty of praise from customers discovered that the also! Times they “ called ” you back than just set up your units on schedule.