If you wish to disable the notification sound in your Tidio panel, you can do that in the Settings > Notifications section :-) You can reach out to our support team and I'm sure they will be more than happy to help you out with this one. Hi there, We are proud to be a part of your business. Easy to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more! We provide UK business users the most detailed information on pricing, features, usability, and reviews for Tidio. Thank you very much for the review. As said before, with Tidio you can create a chatbot on Facebook Messenger, but it doesn’t have the “Growth Tools” that other chatbot software have with Facebook Messenger. Thank you so much for the review! Hi there, Hi there Kelly, 1 star 7. Thank you so much for such a thoughtful review! First, you can see the analytics per chatbot flow: Secondly, there is one dashboard with live chat operator information: Then, there is one dashboard with the number of messages sent: And ultimately, you can see the number of leads collected: Again, these analytics are really minimal and it doesn’t allow you to really improve your chatbot flows. Please note, however, that the live chat widget will share all the appearance and behavior settings across all your websites/stores. Hi there Juuso, The pricing plans are flexible and operate on a mix-and-match basis. Tidio is primarily a live chat solution built to streamline communications between customers and merchants without leaving the site. You can keep track of the places your clients are visiting on your website, the sub-pages they go to most, and the amount of time they spend on that particular page. This is also logical, because Tidio is mostly focused on websites. Add app. Marketing and Advertising, 1-10 employees. Others appreciate the design, which enhances the usability of the app. I hope that your business benefits from our service and you enjoy using it on a daily basis. Back to Tidio Live Chat listing Tidio Live Chat by Tidio Ltd. Live chat boosted with Chatbots and Marketing Automation. Get free demos and compare to similar programs. I'm Maciek from Tidio Support Tidio is a communicator for businesses that keeps live chat, chatbots, Messenger and e-mail in one place. Hi there, Tidio has a built-in live chat, which is the most important integration of any chatbot software. Helpful (0) Tidio Chat Software is a leading cloud-based Chat software, it is designed to support small and medium size business. Moreover, you can use conditions in your chatbot flows, where you can condition on several characteristics: Next, you can also create a chatbot in multiple languages, but it is not easy to translate your chatbot (you need to make a lot of conditions where you condition on the language the user has…). But, you can duplicate your chatbot flows and chatbot elements, so you can easily reuse them. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online assets. 4 stars 4. Tidio Chat Review. It accounts for all app reviews but prioritizes the most recent ones. Price 10.0/10. Hi there, "M a one-man shop and it works perfectly for my needs, but it appears as though it will scale up nicely as (hopefully) our business grows. Thank you for the perfect score - I'm stoked you saw the potential in Tidio. We hope that you will keep enjoying our product after the trial ends :) Thank you very much for your kind words! Thank you for your positive comments. We're really happy to see your review. Thank you for the review! Last updated: Oct 05, 2020. Tidio provides video tutorials on Youtube and has an extensive knowledge base. With Tidio, it is possible to put a chatbot on your website and on Facebook Messenger. Thank you for the fantastic review! 8.9. Tidio Chat Starts at $0.00. Information Technology and Services, 11-50 employees, Hi there! Computer & Network Security, 51-200 employees. This software cuts down on the time that it takes to communicate with your customers while also creating a boost in sales and satisfaction by engaging visitors in real-time. Hi there, Three chat widget styles (classic, modern, and business) are available, and users can customize the popup with different colors, button positions, and editable status messages. Thank you very much for the valuable feedback about the Messenger integration. The most pleasing fact about Tidio is that it’s a free tool yet has premium-like features. Skip to content. Unfortunately, it is not possible to use Entities with Tidio. Unfortunately, it is not possible to create these templates yourself and share these with others. Get Advice. Maciek from Tidio Support here Thank you, Tidio Team! They are mainly focused on websites, but it is also possible to put a chatbot on Facebook Messenger. We are always happy to read such reviews as yours! I'm thrilled that you found Tidio so useful for your business. If you can think of something we can do better, to get that perfect score in the Overall Quality, Ease of Use and Customer Support sections - please contact me at oscar@tidio.net - I would love to pass the feedback to the respective teams. Overall rating Click to learn more 4.7 of 5 stars. Hi there! So let’s find out whether you should buy Tidio to build your chatbots! Thank you for an amazing review! Thank you so much for the review and the kind words. First, you can set the website widget to the styling of your website: Next, you can set different website triggers that start a conversation: Moreover, you can also set these additional triggers for conversations: And you can create your own landing pages with Tidio. I will pass it on to our product team - your input is very valuable for us. Thank you for an exquisite review. Our team strives to constantly improve the app, so your feedback is extremely appreciated and will be forwarded to the appropriate team. I sincerely hope that in the future, we will be a 5star tool in your eyes :), Thank you so much for the review! Hope you have a great experience with Tidio! Tidio does exactly how they describe themselves: “Live Chat Boosted with Bots”. The Unidentified developer "error" is known to us. Thank you for an excellent rating :-)! We're really proud! Read the full review This is an amazing and easy to setup tool that can integrate into your existing website. Wow! I will surely pass your feedback on to our Product Team. Review of Tidio Chat Software: system overview, features, price and cost information. Then, you can make Actions, which are chatbot elements, such as text, galleries or asking for user input. These customers praise the app’s ease of use and its ability to boost sales conversions. The first time you make an account with Tidio, you go through a step-by-step setup, which I found really useful (especially when you are just beginning with chatbots): Then, if you go to the dashboard, you automatically see the next six steps you need to do to use Tidio to your full potential: When you are going to create your chatbots, Tidio makes use of a Visual Flow Builder: This Flow builder works as follows. Seeing so positive feedbacks puts a smile on our faces, you made our day! This software cuts down on the time that it takes to communicate with your customers while also creating a boost in sales and satisfaction by engaging visitors in real-time. Thank you for the feedback about our Chatbots too. It lets you add as many operators or agents you want to communicate with your customers. Tidio has enough chatbot elements to use in your flows: However, it does lack some elements that could be important for you, such as Video, Audio, Attachments and Date Validation. I will be happy to forward it to our developers for further evaluation. ", "So happy I found this plugin and software. Hi there, If you wish, you can hide Tidio from particular pages. Tidio is already featured on Forbes and Fox News, so they could be really interesting, right? We appreciate it very much :), Hi there Khaled, Tidio Chat offers a variety of live chat options, with users able to select from chat widgets, sidebars, and dedicated chat pages, all of which can be customized. We hope to in the future become an identified developer as we see how this may not be convenient. Our Chatbots are also constantly growing and improving! Connect with an advisor now. Every day we try to best ourselves in order to provide you with the best product we can. 3 stars 3. Learn how Tidio can help your business. If you think you’ve finished your chatbot flow, you can also test your chatbot before it actually goes live: Overall, an extremely easy-to-use interface and you can set up your chatbot in minutes! We are delighted that Tidio does everything you need :), Hi there, It is important to note that the number of reached visitors is only applicable to the Chatbots plan and that with the Communicator plan you can send unlimited messages to your users (on every plan). 2 stars 3. 272 reviews. Thank you very much for the excellent review! Average Rating. We would love to get the … Tidio Live Chat has been a huge success on our guitar lesson website because it allows students to ask questions real-time as they stream our guitar lesson videos. Tidio provides keyword recognition and can grab the intent of the user. Thank you so much for the review! You can do that in the Channels > Display section of the Tidio panel. Hi there, Support » Plugin: WP Live Chat plugin for WordPress - Tidio » Reviews. To Grow ; Contact ; Tidio chat is a live chat features enable the! The kind words Marketing software that ’ s a free trial, hi there Juuso, Thank you very,! Panel available in other languages too chat app lets you reply to your chatbot flows, a visitor! With a support of chatbot feature already featured on Forbes and Fox News, so could. And its ability to boost sales conversions can do that in the basic version and unlimited chats is. ) Starting from $ 10 per month plus many more features totally free charge! 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