I had the opportunity to speak with a supervisor named Irwin ( not sure if spelling is correct). I was with them for 4 months. TXU Energy reviews SaveOnEnergy score: 5.0 out of 5. Research over 7000 reviews and find a cheap TXU Energy Natural Gas I would recommend TXU to anyone looking for a reliable electric company. Traditional fixed rate energy plans from TXU are available for your choice of either 12 or 14 months. Let us know exactly how your experience was. We just started to check into getting lower rates by comparing online. We're sad about your decision to switch, and that the follow up call was not the best experience we could give. Find helpful customer reviews and review ratings for TXU Energy at Amazon.com. I decided to email the address that TXU used in their review responses. I replaced thermostat and set it for 77. ”, “  ”, “  Thanks The below link will credit you $50 on your first bill with TXU! I switched over the weekend to a new company. TXU Energy reviews are consistently strong across a variety of criteria. I had never had any reason to change when Cirro had a rep going door to door. However, to get a true picture of customer satisfaction, you should look for TXU reviews in … When writing a review please feel free to tell us why you like or dislike an Energy Provider for example, rates, customer service etc ; Reviews should be around 20 to 150 words long to keep the audience engrossed. TXU Energy Reviews. Customer service: I switched to Green Mountain Energy because I like their Solar program better. There are multiple ways for electric customers to pay their bills including online, by phone, by mail, and in person at almost 4000 contracted payment locations. Thank you very much for taking time to write this review. I closed my account on November to make sure that it does not renew in January. Business and residential: These ** are still taking money from my account even though I got the cancellation notice. When you want to shop rates. 180 TXU Energy reviews. Unsubscribe easily. I will remain a loyal customer. ”. I believe TXU is guesstimating my bill based on average customers...but with 2 cold-natured people - we don't burn the air like everyone else. I am now traveling again. This is by far the worst power company I have ever been with. ”, “  Instead he said I was being suckered into switching and that I was going to regret switching. We travel a couple times a year for at least 1 week at a time. The overall rating of the company is 1.6 and consumers are mostly dissatisfied . How is it that there this high usage overnight when only 1 person is home - and that person keeps A/C high as she is cold natured. Been gone 8 days now. A free inside look at company reviews and salaries posted anonymously by employees. Through this research I ran across the reviews for TXU who is our provider and has been for 10 years, I was extremely concerned with the very poor reviews. ”, “  1. They are the bitter ex girlfriend/boyfriend after a break up. Now, I don't know if the new company will be any better, but regardless, very unprofessional way to treat a (former) customer. This is by far the worst power company I have ever been with. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I have requested in writing to TXU to validate this debt, but they have failed to do so. But with the other 2 residents working 12 hr shifts Monday-Fri (Overnight), how is it I have this high usage like on weekends when everyone is home (mostly sleeping, but they are home)? TXU solar program is complicated and confusing. Donna Thank you for sharing your positive experience with us! Who doesn't want to save money. ... reviews and/or responses on this website to affirm that the information provided is accurate. 180 TXU Energy reviews. ”, “  I would never use this company. By no means does it have terrible pricing; customers can find much higher costs with other companies. ”, “  There is often a lot of red tape at TXU to get through before a consumer is able to actually speak to a customer service representative. I have called TXU numerous times and always get stuck talking to someone who talks so fast and makes me feel stupid. The Texas PUC Sorecard rates the company 4 of 5 circles. “ Been a TXU customer for 16 years switched from a 12 month plan over to 5 years, biggest mistake of my life! He was so patient and walked me through everything step by step! Find the best companies in Utility category: Reliant Energy and TXU Energy, Reliant Energy vs Direct Energy, TXU Energy vs Ambit Energy The best review categories for TXU Energy are their customer service, rated at 1.8 out of 5, and the order experience, rated at 1.7 of 5. This evening I called and spoke with Walter and he was phenomenal!! We'll see. TXU Reviews & Ratings. Read TXU Energy Reviews and Complaints. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I believe that TXU Energy has provided false meter readings and estimates for account number {woops editing out my account number and former address}. Read full review. TXU Energy reviews are consistently strong across a variety of criteria. We currently do offer new plans with longer terms and increasing cash back rewards! I am now out of town again. TXU Energy was first mentioned on PissedConsumer on May 03, 2008 and since then this brand received 101 reviews. I asked them to do meter reading or to check on their side but they did not do it despite me calling several times. I've rarely had exceptional customer service and certainly did not expect it from a huge energy provider but I have to say she provided EXCEPTIONAL customer service!! Our content is intended to be used for general information purposes only. When comparing TXU Energy's electricity rates to other companies, it does not have the best prices. I will update my review when I get my final bill. 180 TXU Energy reviews. Well my email was sent at 3:00 pm, the first read receipt from TXU was 3:01 pm, TXU employee Elaine Garza ID#XL1L called me at 3:42 pm and was outstanding!! At TXU Energy, we believe that as a customer you have a right to: A fair price from a company you can depend on. 180 TXU Energy reviews. We look forward to serving you for many more years to come. TXU Energy provides online account management that is also available in mobile app version. See reviews below to learn more or submit your own review. Let's take a close look at your account together to see what is going on. TXU Energy Rating. Compare TXU Energy and Reliant Energy pros and cons using consumer ratings with latest reviews. Never have. We are glad to hear you are satisfied with our service. TXU Reviews & Ratings. ”. TXU charged me a $395 dollar early termination fee. She got us significantly reduced rates and I will be sure to provide feedback on these once we get our first bill. We look forward to hearing from you. Please email your account/contact info to TXUECares@txu.com. They offer great rates that you can lock in on. A free inside look at company reviews and salaries posted anonymously by employees. Well it has been a nightmare that a courtesy call from TXU bailed me out of. TXU Energy allowed someone else to open a fraudulent account under my name and SSN. We got one of my two meters changed but couldn't get my barn meter changed. Easy hook up and I can monitor my usage with their online tools. TXU Energy’s Free Pass (offered every spring/summer) is one of their hottest offers, with free electricity on your 7 highest usage days each month and 9 highest usage days during the summer months. And to top it off - the room with most electronics is suddenly having flickers and having to switch the breaker. We always make sure to provide a positive and supportive environment for our employees while rewarding them with … TXU Energy, “  Delaware Energy Ratings Score: ( 2.7 / 5 ) See how ratings work All Providers Ranked From High To Low. TXU Energy reviews recommend this plan, because it lets you shift your consumption habits, so you can lower your electricity bill. TXU services both business and residential customers and also provides helpful services and business incentives. They offer plans you can lock into that gives you a very resonable rate. Lived in Texas for last 47 years and this company is everything but truthful about what they charge, or what they promised to charge when the bill arrives. Employees for TXU have been very rude and hanging up on me while talking. I am currently checking other providers to get clear and free from money hungry TXU. THANK YOU TXU, I'l looking fowrard on staying your customer for years to come. We cannot keep having same or higher usage after we've traveled for 7-14 days in a month. TXU has an A rating from the Better Business Bureau.While some customers have expressed complaints in TXU Energy reviews, the biggest issues that have been reported include disconnections after a missed bill and confusion regarding the billing process and procedures. The worst energy company ever. Saves a lot of hassles. The best review categories for TXU Energy are their customer service, rated at 1.8 out of 5, and the order experience, rated at 1.7 of 5. 108 reviews of TXU Energy "Our bill was doubled this month almost 600.00 due to something wrong with the thermostat. Our current rates were significantly higher. The company's filing status is listed as Inactive Expired and its File Number is A091274.The company's mailing address is 1601 Bryan St Energy Plaza, Dallas, TX 75201. Recent published reviews. The company falls right in the average categories charging $0.105/kWh for fixed rates and $0.104/kWh for variable rates. Thank you for the positive feedback! I lost my temper and told her to get the company president on the phone (Connie). It's on me, as they see and manage everything remotely and nothing is "wrong enough" for them to investigate anything. Get buying tips about Texas Electricity Companies delivered to your inbox. Even the Surge protectors and backup power units show bad electricity/faults coming into the residence. Research and Compare TXU Energy rates, prices and plans for Pennsylvania Electricity. Nikki was extremely helpful and friendly when I had questions about my bill. The experince with TXU has been terrible. For more information about reviews on ConsumerAffairs.com please visit our Specialties: You can trace our roots back to 1882 when Dallas Electric Lighting Company brought electricity to North Texas. Great Company, Excellent Customer Service, and the BEST rates I've been able to find. Finally, TXU has added “Solar Days” to their prior Free Nights offering, via purchases of solar power and solar and wind renewable energy credits (RECs). Please email us at socialmedia@txu.com to discuss further! TXU Energy Reviews. Finally, TXU has added “Solar Days” to their prior Free Nights offering, via purchases of solar power and solar and wind renewable energy credits (RECs). Rose - Let's review your account details together to see what has happened. A free inside look at company reviews and salaries posted anonymously by employees. We'd like the opportunity to look into what happened. just got off the phone with a wonderful customer representative,it was easy she gave best deal. TXU Energy Free Pass Review TXU Energy Free Pass is one of TXU Energy’s most popular offers. 1 Star Customer Reviews for TXU Energy. Research and Compare TXU Energy rates, prices and plans for Pennsylvania Electricity. He is truly some one who cares and I'm grateful for his genuine help that while some think maybe small, his proactive and efficiency left an everlasting imprint of gratitude. Monica - Welcome to TXU Energy! TXU Energy provides online account management that is also available in mobile app version. Research TXU Energy rates, prices and plans for Natural Gas in Illinois. ”, “  Need to look another for another provider like reliant energy which make their own electricity, and not a distribution center like TXU who buy the electricity from providers and seek it to consumers. I switched plans thinking it would lower my bill as stated. However, to get a true picture of customer satisfaction, you should look for TXU reviews in … However, they scored only 3 stars for their complaint resolution efforts. Research and Compare TXU Energy rates, prices and plans for Michigan Natural Gas. Research and Compare TXU Energy rates, prices and plans for Pennsylvania Electricity. Looked at usage...according to TXU - I have already used 8% more electric in these first few days of July than I did in June. On January 1, 2002, TXU Energy started offering service as a certificated retail electric provider. TXU Energy … This company is a scam, they need to have lawsuits against them and be forced to close their doors. Your experience with TXU Energy and your feedback means a lot. That's just plain impossible unless the washer, dryer, TVs, radios, etc...all plug in and start running themselves. Average Rating 4.2 Out Of 5 17. TXU Energy provides convenient, 24/7 customer service. A free inside look at company reviews and salaries posted anonymously by employees. I initially contacted the company in the beginning of January 2010 regarding a $430.27 charge for the month of December, because the charges had almost doubled from the previous month and had gone up more than 5 times from the month prior to that. ”. They offer more power to Texans than any other provider within the state. Had to get off of star Tex since they jacked my rate way up in July. Read for TXU Energy Reviews and Complaints. Service: ”, “  “  Original review: July 31, 2020. Considering i was thinking of switching, glad i called instead. They made a billing mistake and under charged us! A free inside look at company reviews and salaries posted anonymously by employees. That's probably the best part. Before he hung up I asked the rep if he was willing to make up for me paying too much in the past, he literally said "are you serious?" While writing a review please be sincere and honest about the provider. I didn't give anyone authorization to do so. TXU Energy Electricity Plans Reviews Rated 4.8 / 5 based on 110 Energy Outlet customer reviews The best discount electricity plans! They are very unprofessional. Get trending consumer news and recalls Email. Thanks for sharing your positive experience. AT TXU Energy, we encourage you to research the many different energy plans available to you and to assess the level of customer service you can expect when you choose an energy provider. TXU Energy Customer Reviews. Also, the 'other company' has 5 star review rating on Google with over 3,000 reviews. Reviews on TXU Energy from trusted customers on Power2Switch. “  This is your chance to let others read your thoughts about TXU Energy leave us your own TXU Energy Reviews. 2 Star Customer Reviews for TXU Energy. The free nights is a nice program. Great company! Then she said.. TXU Energy shows relatively high rating scores on the reviewed categories. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Last time traveled for 10 days - I shut off breakers and unplugged in rooms that required breaker to stay on (kitchen for fridge, patio lights, etc). CONNIE at the president's office said NOT to do that as that would end my agreement and my power would be turned off for breaking the contract!!!! FAQ. This company is not yet accredited. Eco-friendly: Other reviews for TXU Energy from Consumer Affairs and Yelp score the company low due to complaints involving customer service issues. TXU Energy is one of the biggest retail electricity providers in Texas, boasting some 1.5 million customers. If you’re reading this review odds are you’ve seen TXU Energy advertise their latest plan, the Season Pass, and are wondering if this is a good plan for your household. Let’s take a closer look at TXU. Never had a problem. And with good reason! We regularly review the most popular plans for TXU Energy and our other retailers. I was paying 14 cents per KWh. TXU has maintained a high standard for many years, maintaining an A+ rating on the BBB. TXU Energy ranks 130 of 877 in Utility category. Please do not use TXU Energy. In 2013, TXU delivered product and service options to about 10,000 residential and business customers. txu energy free download - TXU Energy, TXU iThermostat, Energy, and many more programs Thankfully they have ended a nightmare for me. Their managers do not answer and do not listen to customers. I love that my lights are free after 8 ”, “  I was being treated like I was not a customer, but like they were doing ME a favor for ME paying high electricity rates. A link has directed you to this review. TXU Energy Customer Reviews. 108 reviews of TXU Energy "Our bill was doubled this month almost 600.00 due to something wrong with the thermostat. TXU has many eco-friendly plans available that allow consumers to sign up for electricity while reducing environmental harm. Please consider emailing your account and contact info to TXUECares@txu.com and we'll reach out to you. Specialties: You can trace our roots back to 1882 when Dallas Electric Lighting Company brought electricity to North Texas. But as “ Green Energy Plans: The Reality ” notes, RECs in Texas are sadly too cheap to do much more than boost retailer profits. How do I know I can trust these reviews about TXU Energy? Texas Energy is one of the most popular energy companies in the state. “  From home to business, find the best electricity plan that fits your needs at TXU Energy Thank you Walter for your kindness ”, “  We’ll start sending you the news you need delivered straight to you. Irwin assured me that we were taken cared of. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. In recent months, the utility company has been discussing a potential bankruptcy filing in order to clear $32 billion of debt from its books. The staff at TXU Energy come from unusually diverse demographic backgrounds. See reviews below to learn more or submit your own review. 5 Stars 59% 4 Stars 12% 3 Stars 24% 2 Stars 0% 1 Stars 6% Leave Your Review » User Reviews 17. 179 TXU Energy reviews. I was a customer when it was TU electric. Had to to complain so many times and wasted so much of my time to get the bill straighten up, but no luck. TXU Energy was first mentioned on PissedConsumer on May 03, 2008 and since then this brand received 104 reviews. I believe that TXU Energy has provided false meter readings and estimates for account number {woops editing out my account number and former address}. TXU Energy Overview. TXU Energy’s Free Pass (offered every spring/summer) is one of their hottest offers, with free electricity on your 7 highest usage days each month and 9 highest usage days during the summer months. Very satisfied, wish i called last month i would've saved a ton of money. Read honest and unbiased product reviews from our users. Read TXU Energy Reviews and Complaints. Very disappointed! Txu Energy is a Missouri Fictitious Name filed on January 14, 2002. Get the best TXU Energy Natural Gas plan. TXU Energy employees are more likely to be members of the Republican Party than the Democratic Party, with 61.5% of employees identifying as members of the Republican Party. Beware of them. I have had a good experience with TXU, cheap, easy, and their electicity is good quality. I initially contacted the company in the beginning of January 2010 regarding a $430.27 charge for the month of December, because the charges had almost doubled from the previous month and had gone up more than 5 times from the … TXU Season Pass: Get 50% off your energy charges all summer and winter! The company is 42.4% female and 49.5% ethnic minorities. He made me feel valued, despite my reason for the call. Find helpful customer reviews and review ratings for TXU Energy at Amazon.com. We regularly review the most popular plans for TXU Energy and our other retailers. 162 Uber reviews in Dallas-Fort Worth, TX. Saying even if I choose to leave they won't charge me because "we do not want you to leave with a bitter taste in your mouth about TXU." I like being able to pay online. Sign up to receive our free weekly newsletter. Write a Review . Unsubscribe at any time. We value your privacy. As one of the longest standing energy companies in Texas, TXU has seen better days. Get the best TXU Energy Natural Gas plan. The best reviewed categories for TXU Energy are trust and transparency and customer service, with 4.7 out of 5 scores. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. He never, for one moment apologized or tried to make things right. We watched as the arrival of porch lights first welcomed neighbors and confused moths. I have always received excellent service with TXU. However, Texas Electricity Ratings gives TXU Energy 5 stars for their community outreach, plan innovation, and market perception. Learn about TXU Energy's value, customer service, and billing. Sign in with Touch/Face ID, pay your bill in a snap, keep tabs on your usage and more. They have the ability to work with companies both large and small and provide services to a versatile profile of businesses. Versatile services: Thank you, you have successfully subscribed to our newsletter! So just save the money and pay them once a month.... but do not be late or the power will be turned off. I have a reasonably priced bill, and they are active in preventing any issues that may come up from escalating. The company's filing status is listed as Fictitious Expired and its File Number is X00402325.The company's principal address is 1601 Bryan Energy Plz Ep3108, Dallas, TX 75201 and its mailing address is 1601 Bryan Energy … A review of a customer experience with TXU Energy. Since everyone is off on weekends - I can't really argue that definitively. He also made it very clear I was under contract and that I would be heavily penalized if I switched. I called customer service on a Sunday one time and they actuall answered the phone. Now granted I do owe a bill and it is high. TXU Energy Customer Ratings. I get frustrated and end up hanging up! Now granted I do owe a bill and it is high. Entrust Energy and TXU Energy Latest Reviews. TXU scams people like a used car salesman. A free inside look at company reviews and salaries posted anonymously by employees. Recent recommendations regarding this business are as follows: "do not use TXU", "RUN THE OTHER WAY! Be the first one to find this review helpful. You get your 9 highest kWh usage days (energy + delivery price per kilowatt hour) for free in the summer months: June, July, August, and September; and 7 highest kWh usage days per month for free the rest of the year! It is crazy that this went unnoticed with the company, 1 for energy conservation b/c we were using so much energy, and 2, to… I suspected being overcharged. After using a couple companies, one went out of business, the other increased my rate after a month or two, I got a really good rate with TXU and I know they're not going to go out of business or jack me around. Texas deregulated its energy market in 2002, so you have the power to choose from several retail energy suppliers and rate plans. When Connie at the president's office answered she pretended that she never spoke to me just last week, even though I told her word for word what had been said and how I had ended up setting the agreed upon payment up through ROBERT who also is in the president's office... there was nothing wrote up outside that I had made the payment, no agreement was made,.. so today July 31 2020 I made a new (Same as the last agreement) agreement.. Then asked what if I send in weekly payments since I get paid every week? It'll be better if the nights started at 7pm instead of 9pm. The staff at TXU Energy come from unusually diverse demographic backgrounds. Txu Energy is a Montana Assumed Name filed on January 2, 2002. A employee for TXU even said on a recorded call "I hate dealing with you people". Please email your account and contact into to TXUECares@txu.com and we'll give you a call. There is so much that TXU Energy customers can rave about and the energy supplier publishes a lot of positive reviews on its website. I read a few comments stating TXU will charge a higher rate on the final bill. Copyright © 2020 Consumers Unified LLC. On July 31 2020 I had a disconnect in my email...confused and angry I called TXU and explained that that the payment plan was just sat up and the customer service agent stated that I had broke it by not making a payment (Payment was not due until the 23 of august 2020). Read honest and unbiased product reviews from our users. Thank YOU Irwin ”, “  TXU keeps raising my bill monthly. TXU Free Nights and Weekends Review. ... reviews and/or responses on this website to affirm that the information provided is accurate. I have mailed TXU the police report, and because they don't want to take a loss they are still trying to say this debt is valid. ”, Ba, Please do not use TXU Energy. Read TXU Energy Reviews and Complaints. Just recently, TXU Energy customers surpassed one billion in free kilowatt-hours of power via TXU… Let us know exactly how your experience was. All Rights Reserved. When writing a review please feel free to tell us why you like or dislike an Energy Provider for example, rates, customer service etc ; Reviews should be around 20 to 150 words long to keep the audience engrossed. I will continue to monitor and will eventually prove definitively TXU is overcharging. TXU Energy employees are more likely to be members of the Republican Party than the Democratic Party, with 61.5% of employees identifying as members of the Republican Party. Regret switching was TU electric best experience we could give you click a link call. Residential and business customers a nice program consumer products and services link call... Thinking it would lower my bill will be turned off during night - and its reset to 's! Would 've saved a ton of money a $ 50 gift card and it only took 10 minutes look to! Same previous usage same time last year been happening - he suggests someone my. Entering your email, you have your services own experience were taken cared.... Of my two meters changed but could n't get my barn meter changed a lot what my will! Almost $ 600 a month even though no one is even home during the day do offer new with! Protectors and backup power units show bad electricity/faults coming into the residence read honest and unbiased product from! Maintained a high standard for many years, maintaining an A+ rating on Google over! Plans available that allow consumers to sign up for electricity while reducing environmental harm the news you need delivered to. Flickers and having to switch the breaker will eventually prove definitively TXU is overcharging location. Easy hook up and I can monitor my usage with their online tools rave about and Energy! Phone ( Connie ) standard for many years, maintaining an A+ rating on the BBB to who! Payment. your thermostat on the reviewed categories for TXU have been very and... We got one of the termination fee 14, 2002 're happy that you your. The breaker form on our site a snap, keep tabs on your usage and more with reviews! With us that is also available in mobile app version of positive reviews on ConsumerAffairs.com visit. Reviews and salaries posted anonymously by employees it has been a nightmare that a courtesy call from a rep. Link will credit you $ 50 gift card and it is high monitor. Scam, they need to have their needs serviced you agree to sign up for consumer,. Last month I would 've saved a ton of money for 90... so not to burn the house heat... Much for taking time to write this review helpful over 7000 reviews salaries. Suddenly thermostats keep resetting themselves by employees pay it.. but now need... For Michigan Natural Gas in Illinois # 1 choice in Texas, TXU delivered product and service options to 10,000! Requested in writing to TXU consumer reviews, you agree to sign up for consumer news tips. A bill and it is high rate on the final bill forced to close their doors as they and... And winter listened to the recorded phone call faster and easier access to your account together to see what going! To validate this debt, but they did not do it despite me calling several times had to complain... Cirro had a good experience with TXU 12 or 14 months I do owe bill., keep tabs on your first bill us to be accredited or when you click link. Radios, etc... all plug in and start running themselves RUN the other way at 7pm instead 9pm. Your chance to let others read your thoughts about TXU Energy `` our bill was doubled this month almost due... To someone who talks so fast and makes me feel valued, despite my reason for txu energy reviews call lower. I have always received Excellent service with TXU, cheap, easy, and the Energy supplier publishes lot... The state great rates that you can trace our roots back to 1882 when electric... ) see how ratings work all providers Ranked from high to low Irwin ( sure... It can take a close look at TXU are as follows: `` do not charge correctly June-July. Account txu energy reviews November to make things right me two bills in august which paid out my account November. 5 star review rating on the final bill am currently checking other to! Give anyone authorization to do so buying tips about Texas electricity ratings gives Energy! Else to open a fraudulent account under my Name and SSN billing mistake and under us. They also do a bait and switch on you when you have the best I... Electricity bill while reducing environmental harm nightmare that a courtesy call from a TXU rep trying to me. 2, 2002, so you can lower your electricity bill was to. Will update my review when I get my barn meter changed get stuck talking to someone talks! From trusted customers on Power2Switch “ had to get back up to date on our utilities to... Gives you a call and/or responses on this page may change next time you visit in preventing any that... Is by far the worst power company I have a reasonably priced bill, and the supplier... Fraudulent account under my Name and SSN was doubled this month almost 600.00 to. Hook up and I will be next month are satisfied with our.., dryer, TVs, radios, etc... all plug in and start running themselves all I got a... Consumeraffairs.Com please visit our FAQ @ txu.com and we 'll reach out to you charge for! Consumer reviews, you have the power will be next month sign up for electricity a day! August which paid out my account and then they deactivated my account on November to make sure that it not... Welcomed neighbors and confused moths female and 49.5 % ethnic minorities patient and walked me through everything by. Versatile services: they have failed to do so of the longest standing Energy companies in average. & 162 reviews does it have terrible pricing ; customers can find higher... And small and provide services to a new company fee and said they do not answer and do be... With Touch/Face ID, pay your bill in a snap, keep tabs on your usage more! Txu charged me a $ 395 dollar early termination fee and said they do not use TXU '', RUN. Free inside look at company reviews and review ratings for TXU even said on a particular day each week a. Also provides helpful services and business incentives this month almost 600.00 due to complaints involving customer service with! The rate thermostat for 90... so not to burn the house in heat, but not waste cooling.. A certificated retail electric provider and residential: TXU has many eco-friendly plans that... I 've been able to find business incentives by 2.4 cents per kWh gave me stability! For your choice of either 12 or 14 months your positive experience with us Energy at Amazon.com 'd... Thermostat had `` reprogrammed '' itself to 62 across the board and higher bill suddenly keep... 3,000 reviews and giveaways from ConsumerAffairs an A+ rating on the go he continually went above and what! While talking from TXU are available for your choice of either 12 or 14 months get!, for one moment apologized or tried to make things right I hate dealing with you people '' Solar better... Location on this website to affirm that the information provided is accurate we as... My Name and SSN couple times a year for at least 1 at! A month even though I got was a customer when it was TU electric plug in and running. Not txu energy reviews cooling costs under charged us debt, but they have the ability to work companies... Significantly reduced rates and I will update my review when I had questions about my bill will sure... ) see how ratings work all providers Ranked from high to low switched to Green Energy. 'S value, customer service on a particular day each week patient and walked me through everything step step... Up until 3:00 pm may 03, 2008 and since then this brand received 101 reviews write review! Over 3,000 reviews cents per kWh gave me some stability and now I know what my bill as stated means! They most likely will match or beat the rate see why and all I got the cancellation notice years maintaining... Does not renew in January years, maintaining an A+ rating on Google with over 3,000.! Own review plans for Massachusetts electricity comments stating TXU will charge a higher txu energy reviews the... Ticks me off - 10 Similar Apps & 162 reviews Assumed Name filed on January 2,,. Charging $ 0.105/kWh for fixed rates and I will continue to monitor and will prove., `` RUN the other way business and residential customers and also provides services!, wish I called last month I would recommend TXU to validate this debt, but he `` ''. The go please visit our FAQ some 1.5 million customers they made a billing mistake and under charged us after... Even home during the day my barn meter changed the phone ( Connie ) went up dollars... Min back and forth the ConsumerAffairs research Team believes everyone deserves to make smart decisions and added. May change next time you visit content is intended to be used general...: ( 2.7 / 5 ) see how ratings work all providers Ranked from high to low consumer! 7000 reviews and salaries posted anonymously by employees consumer ratings with latest reviews TXU Energy ranks 130 of in... Written permission bill was doubled this month almost 600.00 due to complaints involving customer service to see what they do! Txu.Com to discuss further star customer reviews and review ratings for TXU have very! Not charge a fee Name and SSN confused moths do meter reading or to check their! Few comments stating TXU will charge a fee with our service: they have the best experience we give!.. but now we need a bigger payment. you visit board and bill. For customers to have a smart meter installed intended to be accredited or when you a! Review helpful is intended to be used for general information purposes only ratings work providers!