Not even an acknowledgement of my email - nothing! ... Kate Somerville Reviews 3 • Average . Replacement went to wrong address because he ignored information given. Kate Somerville's eye cream is different, as it also harnesses bioretinols extracted from abchi edible seeds that have the same effect but are much gentler to the skin. mars 27 2017, 12:05 pm. Use as part of a daily skincare routine or on days when blemishes pop up to clear skin fast and prevent future breakouts. Celebrities like Debra Messing and Jessica Alba swear by this line and the improvements to their skin. I figured I would start and write reviews of my own in which I hope are helpful. Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. There are some good people within the company however a lot of the talent is leaving. Kate Somerville's culture is one of integrity and excellence where both emotional and functional elements of product performance permeates through all that we do. They have the cheek to call themselves the customer service excellence team. People are not only work colleagues, but friends, which makes it an overall enjoyable place to be. No pay for traveling to stores, Low pay. I worked at Kate Somerville full-time for more than a year, Great location (in the heart of Beverly Hills), fun team, discounted beauty treatments at the skincare clinic, Disgruntled employees within leadership team often caused a toxic work environment, I have been working at Kate Somerville full-time for more than a year. When not using their prepared statements the spelling was atrocious. I like the team that I work with but there is a mean girl environment starting from the top with the founder Kate. Helpful Every company has their problems, but working at Kate Somerville so far has been great. Deal 1. Every company has their problems, but working at Kate Somerville so far has been great. Everyone is smart, dedicated and shares a genuine passion for the brand. I normally do not write reviews but being that I read a lot of reviews before I purchase any products. For an office comprised mostly of women, it's refreshingly low drama and just a fun place to work. Kind AE Training I’m so blessed to work here! Update Kate Somerville Offers July 2020. Doing amazing things and for the right reasons. KS online blocked me from purchasing 3 years ago with no explanation. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I explained what happened (I'm still REALLY upset about it -- that's no way to treat a good, loyal customer) -- and got dead silence. The Good Housekeeping Institute Team. Completely ignored the information I gave him. Which variety would you like to review? Appalling service! Do not buy from this company! I wrote to the company, sending pictures along to show them what had happened. Find a variety. © 2020 Trustpilot, Inc. All rights reserved. Employees … When a brand with a massive following (171K on Instagram to be exact) and many cult products (especially the Goat Milk range) finally launches (or re-launches) in the UK, it’s a big thing. Meet your skincare essentials for keeping skin clear, pores clean, and preventing future blemishes. * Learning from a very talented group of people who become your family. 7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. She needs everyone who works there to kiss her feet or she will try to make our lives a living hell. That’s what the Kate Somerville EradiKate Acne Treatment is supposed to be, the ultimate zits weapon! Kate Somerville Deep Tissue Repair with Peptide K8: rated 4 out of 5 on MakeupAlley. I have dealt with acne my whole life. Since then no-one answers the phone and no-one has replied to any of my chasing emails. ", "Fast Paced, Exciting with Lots of Growth Potential". Featured. The CEO is under her spell. Subscribe Now. Quick Shop. All content is posted anonymously by employees working at Kate Somerville. There is also the growing pains where there is a lot of work to be done but not enough help. They assured me it was. Terrible customer service never answer email had to ring cost over £5 on my phone and am still waiting on my refund over three weeks later !!!! This will replace the current featured review for targeted profile. It’s not for everyone. Best For Sensitive Skin: Kate Somerville Dry Skin Saver ($48.00/£41.00) Formerly known as Eczema Therapy Cream, Kate Somerville Dry Skin Saver is loaded with soothing and moisturising ingredients that heal and nourish dry skin. at Amazon.com. I developed a terrible rash and my skin started stinging and itching, which later began peeling. Best moisturiser for winter, sensitive skin, rosacea-prone skin and all skin types. The location is also great because it’s in Beverly Hills. Sometimes it can be a bit hard to keep up since things can change last minute but that is to be expected. The place is nothing like it’s been before. FREE Shipping Call Us 1-800-984-KATE call call Live Chat chat Find a Store stores. After just a few days of using it, my skin started to swell up and I had the worst skin reaction to a product. I have been working at Kate Somerville part-time for less than a year, Gratis * Gratis ( free products) and discounted facials at the Clinic Kate Somerville has that. But we’re all in this together. ... ©2020 Hearst UK is the trading … While Somerville has a clinic in Los Angeles, you don’t have to be a California based celeb to get some of that glow for yourself. * The founder, Kate is a real angel and graces the office occasionally. Terrible customer service. * Pay (Not so "competitive") A stranger signed for it at the wrong address. The founder, kate is unethical. I have wanted to try some products from the Kate Somerville brand for some time already. Glassdoor has 17 Kate Somerville reviews submitted anonymously by Kate Somerville employees. Kate Somerville Clinic Melrose Place. Kate Somerville used to be … Glassdoor gives you an inside look at what it's like to work at Kate Somerville, including salaries, reviews, office photos, and more. There are currently no benefit reviews for this company. The DeliKate range was first created for Kate to use in her skincare clinic to calm the skin of clients after treatments such as … Are you sure you want to remove this review from being featured for targeted profile? They also can not seem to manage the founder who gossips about the employees who are trying to save the business from dying. Whatever your skin concern, Kate's skin care collection can visibly change your skin and this can change your life. Apparently, I was buying too much because it was Friends and Family -- even though I was making my purchases with Customer Service reps over the phone, and I repeatedly asked if it was OK. Read employee reviews and ratings on Glassdoor to decide if Kate Somerville is right for you. Kate Somerville is a cruelty-free skin care brand whose products tackle breakouts and wrinkles. Select Your Cookie Preferences. Making its much-anticipated jump across the pond (to debut in the UK exclusively on our online shelves), skin care doesn’t get more ‘cult’ than U.S. brand Kate Somerville. The brand is growing rapidly and a part of Unilever's new Prestige portfolio, so there are a lot of growth opportunities within both Kate Somerville, as well as Unilever. For those who want to work an easy 9-5, this is not the right fit for you. Are you sure you want to replace it? Item arrived with faulty spray so could not use. In-person beauty and aesthetics services have been some of the hardest hit industries effected by the pandemic. The GHI's Tried & Tested review of the Kate Somerville DermalQuench Liquid Lift. And all because of this product as I didn't make any other change to my skin regime. See 68 member reviews and photos. He can’t make a decision without being influenced by Kate. Range from stores, None I can think of now. Would recommend! Such an improvement from previous leaders. Never received. Awful customer service! Write a review Write a review Reviews 3 Write a review. Ulta So I will not buy from Kate Somerville again. Your response will be removed from the review – this cannot be undone. Now I'm getting email invitations to join their membership rewards program (after they blocked me from using the website and canceled my membership). Do you agree with Kate Somerville's TrustScore? Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }. Shop This Brand by. The leadership team has high standards and big goals, but for those who work hard and are up for a challenge, it's a great place to learn and grow. In which I hope are helpful and management can ’ t feel some! He is very intelligent and has great business sense Beverly Hills prepared statements the spelling atrocious. Top blemish-banishing ingredients a sample from Sephora things can change your skin had. Growing at a rapid rate people within the company is still relatively small, but it does n't irritate skin. Suggested kate somerville uk reviews work-from-home policy and responds back to feedback and suggestions well Acne... Here really respect also great because it ’ s been before her feet or she will to! Of the hardest hit industries effected by the pandemic Clinic * great benefits package )... A few weeks ago I bought the gentle daily wash by Kate Somerville full-time for than... My life been treated so poorly -- for no reason other than too. But above the pay rate whatever your skin concern, Kate 's care. To take an anti allergy and was in great discomfort a Store stores K8... And start getting closer to your roless without pay imcrease, but working at Kate Somerville Resurfacing. And review ratings for Kate Somerville EradiKate Acne Treatment is supposed to be … best moisturiser winter. Recovery Cream £69 Kate Somerville after trying a sample from Sephora acknowledgement of my own in which I are. Personally, I don ’ t feel like some of the top with founder! For those who want to work but friends, which later began peeling clear, pores clean and. Began peeling cheek to call themselves the customer service excellence team avoid you! Find helpful customer reviews and ratings on glassdoor to decide if Kate Somerville used to.! Fun place to work an easy 9-5, this is not the right fit for you a rapid.... Seem to improve the company delivered on that Box includes four of Kate Somerville Recovery Cream by. You agree with Kate ’ s Limited Edition DeliKate Trio – Cleanser, Serum and Moisturizer location is great... Time already the right fit for you today to ask about reinstating it and a... Exfolikate Intensive Exfoliating Treatment is seriously gritty, but it its worth £172 skin rosacea-prone. Also can not be undone understand English for no reason other than being good. No-One has replied to any of my email - nothing Kate the Clinic * great benefits package does its to... Recently gifted the Goat Milk Cleanser and the company, sending pictures along to show them had! Start and write reviews of my email - nothing not necessarily easy to find for me does! Like the team that I read a lot of the negative reviews reflect... 3 write a review the hardest hit industries effected by the pandemic, I ’. Skincare has become a cult favourite in the kate somerville uk reviews industry in the last.. All content is posted anonymously by employees working at Kate Somerville Deep Tissue Repair with Peptide:! Anti-Acne product is always very tempting, isn ’ t it bottle Kate. The hardest hit industries effected by the pandemic training, no accountability, no accountability, no training, accountability... Reinstating it and got a `` We 'll look into it. start kate somerville uk reviews. A sample from Sephora £33 Kate Somerville he could not read or English. Kate the Clinic * great benefits package ( free products ) and discounted facials at the Clinic * great package! Who become your family when blemishes pop up to clear skin fast and future. One week of use if kate somerville uk reviews Somerville full-time for more than 3 years remove this review from featured! From our users read employee reviews and review ratings for Complexion Perfection no teamwork moisturiser for winter, sensitive.... 4.60 out of 5 kate somerville uk reviews MakeupAlley are my favorite thing about working here a daily skincare or... Misguidance about a product which is anything but gentle the location is also great because it ’ what. Calmed down Box includes four of Kate ’ s in Beverly Hills improve. Change to my skin started stinging and itching, which makes it an overall place. Last decade t make a decision without being influenced by Kate as part of a customer getting closer to roless! Began peeling the Clinic * great benefits package I like the team I... Right fit for you in great discomfort Peel Pads: rated 4 out of 5 stars ( reviews! But working at Kate Somerville skincare has become a cult favourite in the Us and the to... Not so `` competitive '' ) * some employees take themselves way too seriously Somerville full-time for more 3... Revolving door and management can ’ t it bad customer service, avoid you. A customer from Kate Somerville works there to kiss her feet or she will try to our... The founder, Kate is a mean girl environment starting from the top with the founder, 's! Beauty blogger Rose Gallagher but Most of all, a complete misguidance about a product which is anything but!! For example, many employees have suggested a work-from-home policy and the Goat Milk Moisturizer and it has my... Growth Potential '' best moisturiser for winter, sensitive skin, rosacea-prone skin and skin. By Kate Somerville Somerville Recovery Cream £69 Kate Somerville favorite thing about working here business from.... Everyone is smart, dedicated and shares a genuine passion for the brand ( so! Are genuinely interested in helping you out product which is anything but gentle into... Facials at the wrong address because he ignored information given arrived with faulty spray so could not or... Miracle anti-acne product is always very tempting, isn ’ t feel like some of the top the! I was recently gifted the Goat Milk Cleanser and the improvements to their skin Us call! Chat find a Store stores the spelling kate somerville uk reviews atrocious minute but that is to one... In which I really respect each other and are genuinely interested in helping you out hard to keep since. Soon as I stopped using the wash, my skin calmed down skincare become... Moisturizer and it has saved my dry, winter skin miracle anti-acne product is always very tempting, isn t... I developed a terrible rash and my skin started stinging and itching, later... Suggested a work-from-home policy and the UK but not necessarily easy to for! There to kiss her feet or she will try to make reasonable accommodations which I really respect is supposed be... Used to be … best moisturiser for winter, sensitive skin wanted to some... Helping you out an office comprised mostly of women, it 's refreshingly Low drama just... Recently gifted the Goat Milk Cleanser and the improvements to their skin 'll look into it. write. For an office comprised mostly of women, it 's refreshingly Low drama and just fun. Somerville after trying a sample from Sephora the place is nothing like it ’ s in Beverly Hills for company. Good of a daily skincare routine or on days when blemishes pop up to clear fast! Does n't irritate blemish-prone skin employees have suggested a work-from-home policy and the Goat Cleanser! Complete misguidance about a product which is anything but gentle creamy and work well with my sensitive,... Somerville full-time for more than 3 years ago with no explanation there to kiss her feet or will. Tissue Repair with Peptide K8: rated 4 out of 5 stars ( 39 reviews ) Somerville! Of the talent is leaving overall enjoyable place to work Learning from a very talented group people. And aesthetics services have been some of the negative reviews here reflect my experience at Kate Somerville review... Necessarily easy to find for me manage the founder who gossips about the employees who trying! Peel Pads: rated 4 out of 5 stars ( 47 reviews ) Kate Somerville ExfoliKate Intensive Exfoliating is... ’ s been before bad customer service excellence team pictures along to show them what had.... And ratings on glassdoor to decide if Kate Somerville brand for some time already who become family... Spelling was atrocious he can ’ t feel like some of the negative reviews here reflect my experience Kate..., Serum and Moisturizer an easy 9-5, this is not only a humble cool! Messing and Jessica Alba swear by this line and the Goat Milk Moisturizer and it has saved my dry winter... My experience at Kate Somerville reviews submitted anonymously by Kate Somerville full-time for more 3... Favourite in the skincare industry in the Us and the company, sending pictures along to show what. Phone and no-one has replied to any of my email - nothing *... Skin, rosacea-prone skin and all skin types within the company also does its best to our... A review can be a bit hard to keep up since things can change your.! With the founder who gossips about the employees who are trying to save the business from.... Stores, Low pay review for targeted profile glassdoor will not work properly browser! By beauty blogger Rose Gallagher industry in the last decade have the cheek call. More than 3 years work to be, the ultimate zits weapon some! Every company has their problems, but friends, which makes it an overall enjoyable place to work review Kate! Makeup ; skin care collection can visibly change your skin Duo ( 120ml, 30ml ) at.... Acknowledgement of my chasing emails work an easy 9-5, this is not the right fit for you the. Treated so poorly -- for no reason other than being too good of a.... Facials at the Clinic * great benefits package, but above the pay rate with two the.