Even nation-state attacks have been rising in prominence, with devastating wipers destroying systems or whole networks within minutes. Cyber-attacks Reported on Three US Healthcare Providers Sarah Coble News Writer Three healthcare providers in Florida, Georgia, and New York are notifying patients that their protected health information may have been exposed in recent cyber-attacks involving ransoms. You have reached your limit of subscriber-only articles this month. NEW DELHI: The public health crisis due to the COVID-19 pandemic has emerged as the top threat for Indian corporates, while cyber attacks and data frauds loom equally large, according to a study. 8008-19 (Sept. 12, 2019), https://www.cftc.gov/PressRoom/PressReleases/8008-19, see Paul, Weiss, CFTC Fines Phillip Capital for Failure to Prevent a Cyber Attack That Resulted in the Theft of Customer Funds (Sept. 23, 2019), https://www.paulweiss.com/media/3978895/23sep19-cftc-phillip.pdf. [11]. See Paul, Weiss, Yahoo! Mr Tan, a key cyber-security employee at IHiS, explained: "My focus was on isolating, containing and defending. Addressing the … A recent flurry of cyber attacks on asset managers should remind asset management firms and other financial institutions that they are attractive targets for cyber-exploitation and need to remain vigilant and institute appropriate preventative controls and monitoring procedures, as well as post-attack action plans. Report Cyber Incidents An important way to protect yourself and others from cybersecurity incidents is to watch for them and report any that you find. The hearing continues with Mr Chua Kim Chuan, IHiS director of cyber-security governance, expected to take the stand later. The gift link for this subscriber-only article has expired. DHS and US-CERT have a role in helping agencies detect, report, and respond to cyber incidents. It goes without saying that organisations need to be prepared to respond to the growing risk of destructive threats. They pointed to a bottleneck in the reporting chain at SingHealth's technology vendor Integrated Health Information Systems (IHiS), a four-member Committee of Inquiry (COI) heard. compromised the personal data of 1.5 million patients, SingHealth COI: Hackers tried to attack network again on July 19 amid probe, COI examines alleged security ‘loophole’ discovered in 2014 in SingHealth system, Key employee says he didn't realise severity of incident, COI on SingHealth cyber attack: Failings in judgment, organisation exposed, second phase of hearings in late September, SingHealth database hackers have targeted other systems here since at least 2017: Symantec, Data leaks are serious business and other lessons to learn from SingHealth breach, Tiered model of Internet access being considered for public healthcare sector, says Gan Kim Yong, 11 critical sectors to shore up defences in response to SingHealth COI report: Iswaran, Singapore's privacy watchdog fines IHiS $750,000 and SingHealth $250,000 for data breach, Organisations must prepare for cyber breaches, as if already under attack: SingHealth COI chair, COI on SingHealth cyber attack: Change the way security incidents are reported, says CSA chief, SingHealth COI: Communication problems hampered data breach response, says expert witness. Just below half, 42% said they experienced a breach once, while 34% reported … [3] And considering the sheer volume of emails that asset management and other financial firms send and receive as a necessary part of conducting day-to-day business, even the most transparent cyber attacks are likely to succeed every once in a while. (go back), 9In re Phillip Capital Inc., CFTC No. This leaflet explains when you should report it to us and what we will do in response. Shipping’s cyber defences fail attack test No evidence the cyber attacks on CMA CGM and the IMO were linked, but the incidents come just months ahead of a new requirement for owners to address cyber risk through safety management systems This should become part of a firm’s general crisis management plans. Jonathan Knudsen, senior security strategist at Synopsys, said that "the cyber-attacks in Georgia demonstrate once again the shaky infrastructure upon which so much of our world is built. Moreover, not all of the attacks are blunt force and transparent. Mr Tan said he read Mr Lee's multiple alerts sent on June 13 and 26. But cyber security incidents are estimated to cost Australian businesses up to AU$29 billion per year — that’s the equivalent of 1.9 percent of Australia’s GDP. (go back), 4Catherine Stupp, Fraudsters Used AI to Mimic CEO’s Voice in Unusual Cybercrime Case, Wall St. J., Aug. 30, 2019, https://www.wsj.com/articles/fraudsters-use-ai-to-mimic-ceos-voice-in-unusual-cybercrime-case-11567157402. Until we resolve the issues, subscribers need not log in to access ST Digital articles. A new cybersecurity reporting framework. Clicking the link causes malicious software to download onto the user’s computer, gaining access to the user’s account and perhaps further penetrating the institution’s systems. Many companies still see cyber attacks as one-off, anomalous events. When: Determine when to alert senior management, emergency personnel, cybersecurity professionals, legal council, service providers, or insurance providers. But these controls are still an essential first line of defense for preventing and mitigating the vast majority of cyber attacks. (go back), 8U.S. While these and similar cyber schemes may sound like transparently suspicious and easy to detect attempts at blunt force penetration, their cost to businesses can be substantial, with some estimates exceeding $50 billion a year. ... a. attack c. reporting. [10] The SEC ultimately decided not to pursue enforcement actions against those issuers, but its report sent a clear message that the SEC will not treat financial firms as mere blameless victims of cybercrimes if they have not instituted robust preventative, monitoring, remedial, and disclosure mechanisms. Marta: The global cyber security regulatory environment has changed almost as rapidly as the evolution of cyber attack vectors and the emergence of new cyber threat actors. Senior executives should recognise this dependencies and plan adequately for cyber threats. Mr Ernest Tan Choon Kiat, senior manager (Infra Services-Security Management) at IHiS, had sent the message on July 6 - two days after the cyber attack was stopped by a junior staff member. Following a cyber attack, a crisis management team is usually formed to assist the organisation in determining its obligations to notify affected individuals that their personally identifiable information may have been compromised. "Once we escalate to management, there will be no day no night," one message went, meaning that there will be a lot more work and pressure. (go back), 7Securities and Exchange Commission, Office of Compliance Inspections and Examinations, 2019 Examination Priorities, https://www.sec.gov/files/OCIE%202019%20Priorities.pdf. In September, the CFTC reached a $1.5 million resolution (encompassing fines and restitution) with a futures commission merchant for failing to prevent, and then disclose, a successful phishing attack that resulted in a fraudulent $1 million withdrawal of customer funds. (go back), 10Securities and Exchange Commission, Report of Investigation Pursuant to Section 21(a) of the Securities Exchange Act of 1934 Regarding Certain Cyber-Related Frauds Perpetrated Against Public Companies and Related Internal Accounting Controls Requirements, Release No. Cybercriminals are employing increasingly sophisticated schemes and technologies. [4] Given that phone verification is a common recommendation in the event of a suspicious-looking email, the prospect of sophisticated voice impersonation emphasizes the need for more tailored procedures and controls. Many companies still see cyber attacks as one-off, anomalous events. The number of cyber incidents reported by federal agencies increased in fiscal year 2013 significantly over the prior 3 years (see figure). An organization must also account for contractual reporting requirements if any third parties experience a breach that compromises its data. [7], This emphasis has been accompanied by an uptick in investigations and enforcement actions. The core duty of cybersecurity is to identify, respond and manage ..... to an organization's digital assets. When you suffer a cyber-attack or a related cybersecurity incident, you might need to report it to the Information Commissioner’s Office (ICO). The report, titled 'Excellence in Risk Management India 2020, Spotlight on Resilience: Risk Management During COVID-19', has been published by global insurance broker Marsh and risk management … His inaction persisted even though IHiS system engineer Benjamin Lee had on July 4 messaged the chat group: "We really need to escalate into incident... seems like someone managed to get into the SCM db already... attack is going on right now... attacker is already in our network.". The answers are both simple and complex. Cyber attacks on healthcare systems have surged over the past few years. No matter how robust your company’s preventative access controls, monitoring procedures, and technical protections, some cyber attacks are bound to penetrate (even if they do not end up appropriating data or funds). c. cybersecurity management. He urged all staff at IHiS to raise matters to higher management directly, saying that there is value in reporting incidents quickly even if the evidence might be inconclusive. (go back), 3See The Council of Economic Advisors, The Cost of Malicious Cyber Activity to the U.S. Economy, Feb. 2018, https://www.whitehouse.gov/wp-content/uploads/2018/03/The-Cost-of-Malicious-Cyber-Activity-to-the-U.S.-Economy.pdf; Cyber Attacks Cost $45 Billion in 2018, Security Magazine, Jul. (go back), 6Securities and Exchange Commission, Spotlight on Cybersecurity, the SEC and You, https://www.sec.gov/spotlight/cybersecurity. He also avoided reporting suspicious activities, to which he was alerted as early as mid-June, as he did not want to deal with the pressure that senior management would put on him and his team. The SingHealth cyber attack compromised the personal data of 1.5 million patients and the outpatient prescription information of 160,000 people, including Prime Minister Lee Hsien Loong and several ministers. In fact, the highest percentage of data security incidents in 2015 occurred in the healthcare industry (23 percent), according to the latest Data Security Incident Response Report from national law firm, BakerHostetler.. Regulators recognize that financial firms are uniquely at risk, and have made cybersecurity a top priority, calling for companies to institute both prophylactic and remedial measures to deal with cyber attacks. Avoid email and website updates If you organisation is affected by a suspected or confirmed cyber attack avoid the use of email and website messaging immediately. The Wall Street Journal recently reported on a cyber-fraud involving the use of artificial intelligence voice-impersonation software, which the perpetrators used to impersonate the voice of a company’s CEO and call its subsidiary to arrange for a $243,000 wire transfer. (go back), 5Securities and Exchange Commission, Commission Statement and Guidance on Public Company Cybersecurity Disclosures, Release Nos. [2] The emails notify the recipients that they have an encrypted message, which they can access by clicking a link. Agrees to $35 Million SEC Penalty for Failure to Disclose Cyber Incident (May 3, 2018), https://www.paulweiss.com/media/3977759/3may18-yahoo.pdf. That’s why it’s important to implement a cyber crime crisis management plan that you can deploy immediately after a cyber attack to secure your network, limit the damage and begin the recovery process. accounts. Share gift link below with your friends and family. We have been experiencing some problems with subscriber log-ins and apologise for the inconvenience caused. Over the past few years disruptive cyber attacks have increasingly become commonplace, with ransomware topping the list. On Wednesday, Mr Tan reiterated his position that any reporting would only be necessary if an attack has been successful. David Raths. Also taking the stand on Wednesday was Mr Benedict Tan, the SingHealth cluster's group chief information officer at IHiS. A recent flurry of cyber attacks on asset managers should remind asset management firms and other financial institutions that they are attractive targets for cyber-exploitation and need to remain vigilant and institute appropriate preventative controls and monitoring procedures, as well as post-attack action plans. Election 2020. Business. Most companies have a senior management position related to information security in place so that there is a … Dec 7th, 2020. The scope of this obligation extends beyond Australia’s borders. While technology is critically important to security personnel, because that is what they focus all their work activities on, it isn’t the focus of the board. New Delhi, Dec 9 (PTI) The public health crisis due to the COVID-19 pandemic has emerged as the top threat for Indian corporates, while cyber attacks … Further, leading companies provide the board and senior management with cybermetrics that measure risk and performance. RBPS 8 – Cyber is the performance standard that addresses the deterrence of cyber sabotage, including preventing unauthorized onsite or remote access to critical process controls, critical business systems, and other sensitive computerized systems. In addition, senior management should put in place effective, granular reporting on how the company is progressing against specific milestones in its cybersecurity program. What should asset management firms and other entities that have access to significant funds do? Even if a cyber-security incident had occurred, Mr Tan had said he did not think that it would be his job to raise the alarm. Firms should contemplate lining up technical experts, executives, and counsel who can engage the necessary mitigation and disclosure procedures at an early stage. If I report the matter, I will simply get more people chasing me for more updates. I was so busy with this that I did not escalate to management about the security incident.". Companies also need to institute an action plan in the form of clear, thought-through policies and procedures to respond to cyber-penetrations if and when they occur. Get unlimited access to all stories at $0.99/month for the first 3 months. Senior management should set up effective reporting channel of measurement on cyber security progress in an organization. Be sure to include all relevant contact information. [5] For example, the SEC Enforcement Division’s Cyber Unit (formed in 2017) is tasked with investigating cybersecurity at regulated entities, as well as issuer disclosures of cybersecurity incidents and risks. This post is based on a Paul Weiss memorandum by Ms. Rhee, Mr. Grofman, Mr. Johnson, Roberto Finzi, Richard C. Tarlowe, and Roberto J. Gonzalez. But, according to the survey’s findings, 82 percent of CIOs and CISOs in health systems in Q3 2020 agree that the dollars spent currently have not been allocated prior to their tenure effectively, often only spent after breaches, and without a full gap assessment of capabilities led by senior management outside of IT. [1]. If they are chasing me for more updates, I need to be able to get more information to provide them," he said, tearing as he recounted his mother's admission to a hospital accident and emergency department on the night of July 6. By registering, you agree to our T&C and Privacy Policy. (go back), Posted by Jeannie S. Rhee, Udi Grofman and Jeh Charles Johnson, Paul, Weiss, Rifkind, Wharton & Garrison LLP, on, Harvard Law School Forum on Corporate Governance, on Recent Cyber Attacks Target Asset Management Firms, https://www.institutionalinvestor.com/article/b1hqqxdl6pf03f/Cyber-Attack-Hits-Prominent-Hedge-Fund-Endowment-and-Foundation, https://www.whitehouse.gov/wp-content/uploads/2018/03/The-Cost-of-Malicious-Cyber-Activity-to-the-U.S.-Economy.pdf, https://www.securitymagazine.com/articles/90493-cyber-attacks-cost-45-billion-in-2018, https://www.ic3.gov/media/2019/190910.aspx#fn1, https://www.wsj.com/articles/fraudsters-use-ai-to-mimic-ceos-voice-in-unusual-cybercrime-case-11567157402, https://www.sec.gov/rules/interp/2018/33-10459.pdf, https://www.paulweiss.com/media/3977641/27feb18-cybersecurity.pdf, https://www.sec.gov/spotlight/cybersecurity, https://www.sec.gov/files/OCIE%202019%20Priorities.pdf, https://www.cftc.gov/PressRoom/PressReleases/8008-19, https://www.paulweiss.com/media/3978895/23sep19-cftc-phillip.pdf, https://www.cftc.gov/media/2476/enfphillipcapitalincorder091219/download, https://www.sec.gov/litigation/investreport/34-84429.pdf, https://www.paulweiss.com/media/3977759/3may18-yahoo.pdf. (go back), 11The SEC’s broad focus on holding companies accountable when they are the victims of cybercrimes was also seen last April, when the SEC announced that Altaba, formerly known as Yahoo! 1Leanna Orr, Cyber Attack Hits Prominent Hedge Fund, Endowment, and Foundation, Institutional Investor, Oct. 24, 2019, https://www.institutionalinvestor.com/article/b1hqqxdl6pf03f/Cyber-Attack-Hits-Prominent-Hedge-Fund-Endowment-and-Foundation. The risks may feel obvious and done to death. Organisations might counter these points by noting that very few cyber criminals are identified even when cyber crime is reported. Intrusions into SingHealth's electronic medical records (EMR) system - a critical information infrastructure in Singapore - began undetected on June 27 but were discovered on July 4 and terminated by a database administrator at IHiS. It has also now confirmed that hackers managed to compromise two of its websites during a cyber-attack, and … By 2022, that figure could grow by $1.4 trillion. [8] The CFTC specifically alleged that the firm failed to comply with Regulations 166.3 and 1.55(i), which, under CFTC’s interpretation, required mechanisms for the detection and deterrence of cybersecurity breaches and imposed an obligation (at least in certain circumstances) to disclose cybersecurity breaches. Senior managers should understand the importance of policy and regulation from the business point. Cyber risks will damage corporate reputation and revenue, so boards and senior management must take them into account. And importantly, regulators expect to see them in place and continually updated. If that number doesn’t concern you, then this should: Cyber attacks are becoming materially more sophisticated, complex and frequent. Most cyber security presentations to senior management and board members continue to focus on technology and poorly relatable data points that are of relevance only to IT security operations personnel and no one else. Pervasive digitization, open and interconnected technology environments, and sophisticated attackers make cybersecurity a critical social and business issue. Jeannie S. Rhee, Udi Grofman, and Jeh Charles Johnson are partners at Paul, Weiss, Rifkind, Wharton & Garrison LLP. 33-10459, 34-82746 (Feb. 21, 2018), https://www.sec.gov/rules/interp/2018/33-10459.pdf; see Paul, Weiss, SEC Issues Updated Guidance on Cybersecurity Disclosure (Feb. 27, 2018), https://www.paulweiss.com/media/3977641/27feb18-cybersecurity.pdf. Intrusions into SingHealth's electronic medical records system began undetected on June 27 but were discovered on July 4 and terminated by a database administrator at IHiS. Commodity Futures Trading Commission, CFTC Orders Registrant to Pay $1.5 Million for Violations Related to Cyber Breach, Release No. [9] Last September, the SEC settled an enforcement action against Voya Financial Advisors Inc. with a $1 million fine for Voya’s alleged failure to protect confidential consumer information and prevent identity theft in connection with a 2016 cyber-intrusion. Wealth Management. All rights reserved. An effective response to a cyber incident is essential to minimize any damage that might be caused. Mr Tan had taken the stand during the second phase of hearings in late September, during which the COI heard that he did not report suspicious network activities to senior management even though he was alerted to them as early as mid-June. DHS has a mission to protect the Nation’s cybersecurity and has organizations dedicated to collecting and reporting on cyber incidents, phishing, malware, and other vulnerabilities. "A bottleneck is not acceptable," he said, referring to the information flow stopping at Mr Ernest Tan. Consider providing your senior management team with media and communications training to ensure that should a crisis hit, you have a range of potential spokespeople available. Senior management can advise front-line employees on taking security measurements for handling sensitive information. According to Mr Benedict Tan, there is no written protocol for how IHiS staff who discover cyber-security incidents related to SingHealth should report the matter. [6] And, the SEC’s Office of Compliance Inspections and Examinations (OCIE) continues to include cybersecurity among its Examination Priorities. To ensure post-cyber attack fallout is minimal, you and your people must be well versed in the role they’ll play in managing the crisis. Many hospital emergency managers and IT personnel say that their organization conducts a cybersecurity risk assessment at least yearly— nearly 70 percent . Cyber vulnerabilities: Cybercriminals are now operating highly sophisticated organizations with a variety of low-cost, readily available hacking tools. Executives will not be interested in the speeds and feeds that make IT's lives easier – or nightmarish when something doesn’t work â€“ unless it … They also implement training programs and enhance processes, as necessary. Senior managers in UK and US companies are routinely exposing their organization to cyber-threats with more risky device and password management practices than their junior colleagues, according to OneLogin. However, based on the “ Cyber Security Breaches Surveys, 2016 ,” cyber security, which should be part of the big risk management strategy, it has only been highlighted by 69% businesses whom believe cyber security is a priority for senior managers. 198402868E. How Cyber Threats Are Evolving With the Pandemic. SINGAPORE - Chat messages that showed a bottleneck in the reporting of suspicious network activities came under the spotlight, as the third phase of public hearings on the SingHealth cyber attack started on Wednesday (Oct 31). He did the same on July 9, when he reported the incident to IHiS chief executive officer Bruce Liang "notwithstanding that the information I was given at that stage was still vague". c. cybersecurity management d. cyber security practitioners. They can read the article in full after signing up for a free account. And last October, the SEC published a report on its investigation into public issuers that were victims of cyber-frauds resulting in losses of nearly $100 million, and whether the issuers were liable for failing to have sufficient internal accounting controls that could have prevented the losses. No. Management — All members of management should be fully aware of the plan of action and who will occupy key roles in the event of an attack or threat. In addition to financial costs, there is a significant business impact – 54% of companies experience a loss in productivity, 43% have negative customer experiences, and … It means that he must get complete information - including the impact of the attack, the identity of the attacker, where the attack was coming from, whether the database was accessed and if there were multiple attempts to access the database. 84429 (Oct. 16, 2018), https://www.sec.gov/litigation/investreport/34-84429.pdf. The identity and access management (IAM) provider polled 2000 remote workers in … This article is now fully available for you, Please verify your e-mail to read this subscriber-only article in full. eight in ten businesses say that cyber security is a high priority for their senior management boards (80%, up from 69% in 2016). But as recent events have shown, few are immune from illicit cyber-penetration and the frequency of these attacks continues to increase. A survey by the UK’s National Crime Agency found that only 38% of respondents are confident that law enforcement responds appropriately to cyber attacks. To the information flow stopping at Mr Ernest Tan immune from illicit and! And family to myself: 'If I report the matter, I will simply get more people chasing for! More than $ 4.7 trillion dollars in client assets, according to TD Ameritrade, when should a cyber attack be reported to senior management: My.: //www.paulweiss.com/media/3977759/3may18-yahoo.pdf to the information flow stopping at Mr Ernest Tan sensitive information 19-22 ( Sept. 12, )... 3, 2018 ), https: //www.cftc.gov/media/2476/enfphillipcapitalincorder091219/download scope of this obligation extends beyond Australia’s borders in assets..., 2018 ), https: //www.sec.gov/spotlight/cybersecurity for handling sensitive information he,! 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